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‍ 5 Tips to Design the Perfect WhatsApp Chatbot Conversation Flow The platform provides WhatsApp Business API solutions and you can definitely take a tour to know more. Konverse has an easy and simple way of doing things. Among these platforms, one such platform is Konverse AI. Several platforms are currently helping businesses register with WhatsApp Business. So, to get started with WhatsApp Business API, you need to get a WhatsApp for Business solution provider (WhatsApp suggests the same to businesses!). to make your customer support more efficient. With WhatsApp Business APIs, you can integrate chatbots, CRM systems, live agent dashboards, etc. It is through WhatsApp Business API that businesses get to be available on the platform as a verified WhatsApp Business account. You will need to get a WhatsApp Business API solution first and then you can get started with your WhatsApp bot. WhatsApp chatbots cannot be integrated with any and every WhatsApp account. Plus, remove the mistakes and you are all set to prevent any bad experience that may ruin your day! All you need to do is get back to the basics of bot building and focus on simplifying the exchange of messages. However, the text-driven UX does not stop you from using emojis, images, etc.

Though there are possibilities of these specifications changing in the future, for the time being you have to design your WhatsApp Chatbot using text inputs. However, the UX of WhatsApp is purely based on text. If you compare WhatsApp to Facebook Messenger, you’ll see that the latter offer fancy features like product carousels. There are certain limitations related to the WhatsApp interface as it doesn’t allow buttons and quick replies (but menus are always welcome instead of buttons!). As a result, we can develop a smooth UX or user experience.īuilding WhatsApp Chatbots can be a little different than website bots or any other bot. Ever since we have got our hands on these UI elements streamlining conversations has been simpler. Several elements make our work easier like quick replies, buttons, and auto-fill fields. Luckily, we have got sufficient design possibilities that support the building of apps, website chatbots, etc. Efficient managing of chats simultaneouslyĬan Designing a WhatsApp Chatbot be a Challenge?īots have been around us for quite some time now.With WhatsApp automation using chatbots, you will get Faster response, higher efficiency, and cost-effectiveness – automation has to offer you so much.

Automation will save your days by handling several chats simultaneously. Huge calculations, eh? That’s why automation is necessary here. So, how can you provide customer services 24*7? How many live agents will you need for handling say 1000-1200 customers per day? How much will that cost? From offering recommendations to sending reminders, alerts, you have to do it all for strengthening your customer communications.

You want to scale your business and establish strong customer relationships.Ĭonsidering that you’re looking forward to doing both, that is, scaling your business and improving customer experience then you have a lot of work coming up.

You are looking forward to enhancing customer support and experience.

WhatsApp is an important platform for you if So, if you’re seeking some suggestions, then take them from us. If you are reading this, then probably you are considering a WhatsApp chatbot but you’re yet to decide on it. ‍ Should You Invest in a WhatsApp Chatbot? So, read till the end if you want to know if WhatsApp chatbot is worth investing in! This blog will tell you how you can build a smooth conversation flow for your WhatsApp chatbot. With 100 billion messages being exchanged over WhatsApp, it is one of the most popular messaging apps currently. So, integrating chatbots with your WhatsApp channel isn’t a bad idea. Automation with AI Chatbots not only saves your time but also saves the precious time of your customers. Though upon innovation, AI chatbots were not so popular, now the fast-paced human lives call for this amazing technology to handle stuff.įor businesses like yours, there are so many tasks to be ticked off the checklist and at times it’s overwhelming. I Chatbots emerged from the darkest corners of the human mind when the world needed them the most!